Privacy Policy

This Privacy Policy explains how Imperial Pool Service (“we,” “us,” or “our”) collects, uses, and protects information you provide through imperialpoolservice.net (the “Site”).

Information we collect

When you submit our contact form, we collect the information you provide directly: your name, phone number, email address, and any message details about your pool service request. We do not require you to create an account, and we do not knowingly collect information from children.

How we use your information

• To respond to your service request or question
• To schedule and provide the pool services you request
• To send you a confirmation that we received your submission

We do not sell, rent, or trade your personal information to third parties.

Email delivery

Contact form submissions are delivered using a third-party email service provider so we can respond to you and keep an internal record of your request. That provider processes the message contents solely to deliver the email and does not use your information for its own marketing purposes.

Data retention

We keep contact form submissions for as long as reasonably necessary to respond to your request and maintain our business records, and delete or anonymize them when no longer needed.

Your choices

You can ask us to access, correct, or delete the information we hold about you at any time by contacting us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact us

Questions about this policy? Reach us at imperialpoolservice@hotmail.com or 281-704-0395.